WikiSTIK™: Getting Started

The WikiSTIK™ interface is a Java based application that runs identically on both Mac OS X and Windows based computers. In addition, there is nothing to install. Simply launch the WikiSTIK™ application on the flash drive and you're up an running. Launching the application, however, is different on each platform.

Recommended System Specifications:

Windows XP, Vista or higher. Mac OS X 10.3 or higher.
Monitor Resolution of 1024 x 768 or higher.

Required:

High-speed Internet Access (DSL or higher)
Available USB 2.0 Port
PDF Reader, such as Adobe® Reader or Apple Preview
RTF Editor, such as Microsoft® Word or Text Edit

Starting the WikiSTIK™ Application

Windows Users

1. Insert your WikiSTIK™ flash drive into an available USB port on your computer.
   
2. The WikiSTIK™ application should start automatically** for users with Windows XP or Vista.
3. You may be prompted to select 'what you want to do' with the content on the WikiSTIK™. Choose 'Launch WikiSTIK™' in the list provided.
4. Once the application starts, you'll be prompted to register your software. This step is required to use the WikiSTIK.

**Under certain circumstances, you may be prompted again to select a program to use to open the WikiSTIK application. In this instance you must 'Cancel' and manually launch the WikiSTIK™ application. See 'Manual Launch' below.

Mac Users

1. Insert your WikiSTIK™ flash drive into an available USB port on your computer. We recommend NOT using the USB port found on your Apple keyboard.
2. The WikiSTIK™ drive will appear on your desktop. Double-click this icon to open the drive.
3. Now, double-click the file that says 'WikiSTIK™ for Mac'.
4. Once the application starts, you'll be prompted to register your software. This step is required to use the WikiSTIK™.

TROUBLESHOOTING

My WikiSTIK™ doesn't auto-launch. What should I do?

For Windows Users

1. The WikiSTIK™ will still auto-start in most current Windows environments. However, there are circumstances where the auto-start feature may be restricted. In these instances, Windows users should do the following to manually launch the WikiSTIK application:

2. With the WikiSTIK flash drive inserted, click the 'Start' button in your task bar and select 'My Computer'
3. In the window that opens, right click the WIKISTIK icon and select 'Explore'
4. Double click the file called 'WikiSTIK for PC'.For Mac Users:

The WikiSTIK does not auto-launch in any version of Mac OS X. You must manually launch the WikiSTIK application:

1. Insert the WikiSTIK flash drive into an available USB port on your computer.
2. When the drive icon appears on your desktop, double-click it.
3. In the window that opens, double click the file called 'WikiSTIK for Mac'.

My WikiSTIK™ is not syncing. What should I do?

The most common reason for sync failure is a disabled or excessively slow internet connection. Internet connections become unavailable for various reasons, so first confirm that you have a connection at the computer you are using. The easiest way to do this is by pointing a web browser to a website that you have never been to. If the page loads, you have an internet connection. Navigating to pages on sites you regularly visit may load from your local cache, and thus, are not helpful in determining if your connection is active.

If you are sure you are connected to the internet, you may be experiencing failed syncs due to a slow internet connection. High-speed connections such as DSL & Cable can sometimes drop below their promised download speeds. A stable download speed of around 768k is required to sync the WikiSTIK. You may need to attempt to sync at another location or network.

In the unlikely event that problems still persist, please contact us at support@WikiSTIK.net.